Elite Program Status

Viewing 15 posts - 16 through 30 (of 39 total)
  • Author
    Posts
  • #14150
    AvatarAironVega
    Participant

    August ended, when to expect an update?

    #14151
    AvatarRePaTs12
    Participant

    ^ +1
    Any updates? Is the loyalty program any closer to being live?

    #14153
    Avatarandretti
    Participant

    +1. ETA?

    #14160
    ModeratorModerator
    Keymaster

    The points are begin calculated, and you can see them in your my account page. The loyalty program interface in the client will be live this Wednesday.

    #14171
    AvatarAironVega
    Participant

    It sounds very cool and a little hard to believe. Will it affect pokerking?

    #14177
    ModeratorModerator
    Keymaster

    No. PokerKing will be a bit later.

    #14188
    AvatarBens_Grandma19
    Participant

    It’s this Wednesday and no active Loyalty rewards icon

    #14189
    ModeratorModerator
    Keymaster

    This comes with the downtime that has been pushed until tomorrow morning.

    #14197
    AvatarBens_Grandma19
    Participant

    The update this morning has been completed and the Loyalty tab still doesn’t work. SMH—not a good idea to lie to your customer

    #14199
    AvatarBens_Grandma19
    Participant

    The icon is now working. I apologize for the earlier post. For some reason it took a little while for the icon to go active

    #14201
    AvatarAironVega
    Participant

    Could you say more specifically when all this will work on our lovely pokerking?

    #14202
    Avatarandretti
    Participant

    ^ +1 regarding PokerKing…

    #14206
    AvatarRePaTs12
    Participant

    Glad Elite Benefits are back. Couple issues:
    1) I get error message “There was an error redeeming achievement!” when I try to redeem one of the levels of distinction I earned while VIP was still not live.

    2) I don’t see anywhere to convert player points to cash. Is this just an oversight or will it go live soon?

    #14207
    ACR_RepACR_Rep
    Keymaster

    Good news!

    The loyalty program is back in the ACR software.

    elite

    #14208
    ACR_RepACR_Rep
    Keymaster

    @AironVega

    Could you say more specifically when all this will work on our lovely pokerking?

    @andretti

    ^ +1 regarding PokerKing…

    Thank you for checking on this. Please contact PokerKing’s support directly so they can assist you providing a more accurate ETA.

Viewing 15 posts - 16 through 30 (of 39 total)
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