Elite Program Status

This topic contains 37 replies, has 12 voices, and was last updated by Moderator Moderator 2 days, 4 hours ago.

Viewing 15 posts - 16 through 30 (of 38 total)
  • Author
    Posts
  • #14150
    Avatar
    AironVega
    Participant

    August ended, when to expect an update?

    #14151
    Avatar
    RePaTs12
    Participant

    ^ +1
    Any updates? Is the loyalty program any closer to being live?

    #14153
    Avatar
    andretti
    Participant

    +1. ETA?

    #14160
    Moderator
    Moderator
    Keymaster

    The points are begin calculated, and you can see them in your my account page. The loyalty program interface in the client will be live this Wednesday.

    #14171
    Avatar
    AironVega
    Participant

    It sounds very cool and a little hard to believe. Will it affect pokerking?

    #14177
    Moderator
    Moderator
    Keymaster

    No. PokerKing will be a bit later.

    #14188
    Avatar
    Bens_Grandma19
    Participant

    It’s this Wednesday and no active Loyalty rewards icon

    #14189
    Moderator
    Moderator
    Keymaster

    This comes with the downtime that has been pushed until tomorrow morning.

    #14197
    Avatar
    Bens_Grandma19
    Participant

    The update this morning has been completed and the Loyalty tab still doesn’t work. SMH—not a good idea to lie to your customer

    #14199
    Avatar
    Bens_Grandma19
    Participant

    The icon is now working. I apologize for the earlier post. For some reason it took a little while for the icon to go active

    #14201
    Avatar
    AironVega
    Participant

    Could you say more specifically when all this will work on our lovely pokerking?

    #14202
    Avatar
    andretti
    Participant

    ^ +1 regarding PokerKing…

    #14206
    Avatar
    RePaTs12
    Participant

    Glad Elite Benefits are back. Couple issues:
    1) I get error message “There was an error redeeming achievement!” when I try to redeem one of the levels of distinction I earned while VIP was still not live.

    2) I don’t see anywhere to convert player points to cash. Is this just an oversight or will it go live soon?

    #14207
    ACR_Rep
    ACR_Rep
    Keymaster

    Good news!

    The loyalty program is back in the ACR software.

    elite

    #14208
    ACR_Rep
    ACR_Rep
    Keymaster

    @aironvega

    Could you say more specifically when all this will work on our lovely pokerking?

    @andretti

    ^ +1 regarding PokerKing…

    Thank you for checking on this. Please contact PokerKing’s support directly so they can assist you providing a more accurate ETA.

Viewing 15 posts - 16 through 30 (of 38 total)

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