Elite Program Status

This topic contains 38 replies, has 12 voices, and was last updated by Avatar andretti 1 month, 1 week ago.

Viewing 9 posts - 31 through 39 (of 39 total)
  • Author
    Posts
  • #14209
    Moderator
    Moderator
    Keymaster

    2) I don’t see anywhere to convert player points to cash. Is this just an oversight or will it go live soon?

    This is still in development. However, you can contact support to convert them to cash.

    #14253
    Avatar
    Aruy
    Participant

    PokerKing’s support doesn’t have ETA. At this point i don’t not believe that someone is working on it. ACR_Rep, Moderator, can you do something about it? It’s doesn’t seems fair to me.

    #14254
    ACR_Rep
    ACR_Rep
    Keymaster

    I have sent your feedback to the development team so they can take a look at this. I appreciate your time and feedback.

    #14261
    Avatar
    hopee
    Participant

    what exchange rate for points? i can’t find that infromation anywhere. any diffrence for status? support give me link to loyalty program, but i dont find any infromation about exchange points.

    #14262
    Moderator
    Moderator
    Keymaster

    You are now able to convert your points to cash in the client.

    I know PokerKing is currently working on going live with they loyalty program. I’ll see if I can get an exact ETA, but I think it is inside a couple weeks.

    #14265
    ACR_Rep
    ACR_Rep
    Keymaster

    NEW UPDATE: Please be aware that as of today, you can exchange your Combat Points on the Rewards section of the poker client.

    Combat Point Exchange

    #14269
    Avatar
    drewshow
    Participant

    440 RP disappeared,
    I contacted support via chat, because you never answer the phone now and I’ve waited for 40 minutes, and they were not HELPFULL at ALL!!!

    I advise EVERBODY to take screenshots of your Rewards Center because they aren’t gonna help you.

    #14272
    Moderator
    Moderator
    Keymaster

    Sorry you didn’t get the help you were after there. Are you comfortable sharing your screenname with me here?

    #14354
    Avatar
    andretti
    Participant

    Hello,

    Do we have WPN representative here? Rake calculation IS NOT! correct for SNG Jackpots/SNG/Tournaments. I got much LOWER Status Points than I should. I did not get 5.5 points per 1$ rake even close. I have all the data proving this. At this point I applied to PokerKing support and it was a waste of time. I pointed out EVEN BUGS in your tables which are still in place!, just LOW quality USELESS replies. Moreover I have already had experience proving my case in rake races this summer. My rake was not taken into account AT ALL, it was zero.

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