As reported here by some posts, we had a problem with rakeback and loyalty points from MTTs and SNGs. Some players were not getting the rakeback or elite benefits from some of those events. This has been fixed and been paid retroactively. Your benefits are in your rewards page so you can redeem them. And this problem should not happen again.
This topic was modified 3 weeks, 3 days ago by Moderator.
Andretti: I see you’re on the PokerKing skin. They handle rakeback differently. The announcement here was for ACR, BCP, True, and Ya Poker players.
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